Understand Your Bill

Several different bill formats with descriptions

• Customers using SJG as their supplier
• Customers using a third party supplier

Factors that influence a gas bill

Temperature – Winter’s colder temperatures require more gas use to keep your home or business warm.

Inaccurate Meter Reading – an inaccurate reading may result in an abnormally high or low gas bill. To ensure an accurate reading see the tips below:

• Pets – Please keep pets leashed or confined when Millennium meter readers visit your home.
• Meter Accessibility – Please keep your meter clear of shrubbery or other objects. In winter, please keep snow and ice away from all parts of the meter. Please let us know if you plan to enclose your meter.
• Address Visibility – Please be sure your address is visible from 50 feet away. Also, if your address has changed please click here (hyperlink).
• Estimated Bill – We estimate bills if something prevents us from accessing your meter. To receive a corrected bill, you can read your meter and submit the reading by clicking here.
  

Billing Adjustments – Adjustments are additional fees or charges such as:

• Repair charge
• Activation fee
• Insufficient fund fee
• Collection fee
  

Unpaid, late or undelivered payments – a higher than average bill may reflect an unpaid balance. If you did not pay a previous month’s bill, you can click here to pay online. If you made a payment but it’s not reflected on your bill, please contact us.