Customer Owned Service Lines

SJG wants to ensure commercial/industrial customers with privately-owned service lines know their responsibility.

If you own your service lines, you need to be aware and adhere to the following information contained in the Code of Federal Regulations (49 CFR 192.16 - Customer Notification).

SJG does not maintain the customer’s buried piping. If the customer’s buried piping is not maintained, it may be subject to the potential hazards of corrosion and leakage. Buried gas piping should be:

• Periodically inspected for leaks.
• Periodically inspected for corrosion if the piping is metallic and repaired if any unsafe condition is discovered.
• When excavating near buried gas piping, the piping should be located in advance and the excavation done by hand.
• SJG, plumbers and heating contractors can assist in locating, inspecting and repairing the customer’s buried piping for a fee.

If you have any questions about these regulations, please call our Customer Care Center at 1-888-766-9900.