The way you pay for your protection plans from HomeServe, an independent company, is changing. Starting February 2027, plans from HomeServe will be billed directly and charges for your plan(s) from HomeServe will no longer appear on your South Jersey Gas bill. Due to this change, you will need to provide HomeServe with a direct billing method for your optional coverage.
Simply make one quick call to HomeServe at 1.833.878.4166 to update your payment method with a checking account or credit/debit card. You can make the switch to direct billing from HomeServe now to ensure uninterrupted coverage.
Questions? We have answers. Check out the FAQ below.
- All protection plans from HomeServe will be billed directly with HomeServe.
- Charges will no longer appear on your South Jersey Gas bill starting February 2027.
- Enrolled customers can choose to switch to direct billing from HomeServe to ensure uninterrupted coverage.
- Call HomeServe at 1.833.878.4166 to set up direct billing.
- HomeServe will need a checking account number or a credit or debit card to set up your new direct billing. When you call, you can ask them about the billing options available.
- No, South Jersey Gas does not have access to HomeServe billing information and our Customer Service team will be unable to assist with direct billing.
- Please call HomeServe at 1.833.878.4166 to set up direct billing.
- Charges and fees for protection plans from HomeServe will be billed directly by HomeServe on your new payment method.
- Protection plan costs will no longer appear on your South Jersey Gas bill.
- After you provide HomeServe with a new payment method, your plan(s) will be restarted, and HomeServe will send you new Service Agreement documents.
- No, your decision to switch your billing method for your protection plan(s) from HomeServe will not affect your service from South Jersey Gas.
- Call HomeServe at 1.833.878.4166 to speak to one of their representatives.
- For this billing update, please contact HomeServe directly. South Jersey Gas Customer Service does not have access to HomeServe billing information and cannot make changes to your account.
- If you see a HomeServe charge on your South Jersey Gas bill, it’s likely for last month’s plan fee. Once you provide an updated payment method, you will be charged directly by HomeServe for the then-current month's plan fee. If you have any questions, please contact HomeServe at 1.833.878.4166.
- Call HomeServe at 1.833.878.4166 to speak to one of their representatives.
- If you don’t call HomeServe and update your payment method by the deadline stated in the materials sent by HomeServe, your plan(s) from HomeServe will be canceled and you’ll no longer have coverage from HomeServe.
Services provided by HomeServe USA Energy Services, LLC d/b/a HomeServe of South Jersey (HomeServe), NJ HIC Lic. #13VH05495400. Frank Siderio Jr., Master HVACR Contractor Lic. #19HC00211500. Plumbing by Louis Silkowski, Plumber Lic. #36BI01292700, NJ HIC Lic. #13VH10013300, 420 2nd Road, Hammonton, NJ. Optional service plans are administered by HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 45 Glover Avenue, 6th Floor, Norwalk, CT 06850. HomeServe is an independent company separate from your local utility or community and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc., 59 Maiden Lane, 43rd Floor, New York, NY 10038, 1-877-382-7818. The product being offered is a service contract and is separate and distinct from any product or service warranty which may be provided by the home builder or manufacturer. Your decision of whether to switch your billing method will not affect your natural gas service from South Jersey Gas.